I do not have the packaging / only have part of the order, can I still return it?

Alex -

If you are missing the packaging or content that comes with your item, you may still be able to request for a partial refund. Depending on the situation, restocking fees may apply. We will give you a quote for the deduction before we provide further instructions and authorize the return.

Please contact us at support@evolutivelabs.de with photos of the item you wish to return along with your order number for us to assess the refund.

Please note any shipping fees incurred from this process will not be covered by us.



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