Our Impact Protection Screen Protector is made from 6-layers of soft polymers designed to disperse direct impacts. It is plastic-based and the hardness is rated at 4-5 on the MOHS scale.
By definition, it has superior impact dispersion features and will never crack but since it does not have the hardness similar to glass protectors.
However, there are still quite a few items that are able to scratch it. Keys and coins in a pocket will NOT scratch it under normal circumstances. Please note that micro-scratches will happen due to daily usage and the environment the screen protector is used.
Furthermore, it is unfortunately not fingerprint-proof. However, there is an oleophobic coating that provides a certain amount of finger smudge resistance. It keeps the grease at bay by not allowing it to adhere to the protector and making any grease easy to wipe away.
Should you require any assistance or like to claim warranty service, please contact us.