Collection Guidelines
1. Eligibility
a. Members who register and complete their profile will receive a 15% OFF registration voucher.
2. Voucher Issuance
a. The voucher takes effect and appears on the account page on the registration day; it is valid for 1 month from the effective date.
3. Usage
a. The voucher must be used within 1 month from the effective date; expired vouchers will not be reissued.
b. Cannot be combined with other discounts or promotions.
c. Minimum order of £20 (after discount) required to redeem.
4. Shipping
a. If the order total after applying the voucher use doesn’t meet the free shipping threshold, shipping fees will apply.
5. Returns & Issues
a. Vouchers used for orders that are returned will not be reissued or refunded.
b. If the voucher is not received on the registration day, please contact us as soon as possible.
6. Others
a. RHINOSHIELD reserves the right to modify, suspend, or end this promotion at any time without prior notice.
b. In case of any disputes or unclear terms, official RHINOSHIELD announcements shall prevail.【Last updated 2026/07/01】
Frequently Asked Questions (FAQ)
Q: How do I claim the membership registration bonus? Where do I go to claim it?
A: After registering, please log in to your account, complete your profile information, and refresh the page. The system will display your "Registration Bonus" promo code on the membership page. Simply copy the code and enter it into the discount/coupon code field during checkout.
Q: Can the membership registration bonus be claimed multiple times?
A: No. Each account can only claim the registration bonus code once. If the code expires, it will be removed from your membership page and cannot be reissued or claimed again.
Q: I completed my membership registration, so why can't I see the registration bonus?
A: After logging in, please check if you have fully completed your membership profile details, and verify whether the bonus has already been used. If you have completed your information and have never used the bonus, but it still does not appear on your membership page, please fill out the [Customer Service Support Form]. Our support team will assist you as soon as possible.
Service hours：9:30~18:30 (GMT+8), Monday to Friday (excludes weekends/holidays).