➤ Track my order
An automated e-mail with a tracking link will be sent to you within 1 - 3 business days after your order is shipped out.
Please be aware if your order includes customized/personalized cases, they will be printed in our warehouse in Taiwan and shipped out to our logistics partners located in the EU / US, then they will be forwarded to the local post office for delivery. Hence, it will take a few more days for you to receive a tracking number.
If your order has been shipped for more than 5 business days (excluding Saturday & Sunday / Public Holidays) and you still did not receive a tracking number, please check to ensure it is not in your spam/junk folder first then contact us. We will do our best to manually look up the tracking number for you.
Standard Post:
Once the package has arrived in your country, you will be able to track it through your own country's post office website: