Our business hours range from 9:00~18:00 (GMT+8), Monday to Friday (excludes weekends/holidays) and we ship from Monday to Fridays only.
It usually takes about 1-2 business days to fulfill your order, excluding pre-orders, holidays, and unexpected delays. Customized/personalized items will require approximately 2 - 6 business days for processing, as the items have to be prepared and shipped from our warehouse within Taiwan.
IMPORTANT: If your order was placed on Friday after the day's cutoff or on a weekend it will be processed on the next business day. For example, if your order was placed on a Saturday it will start processing on Monday.