Once your payment has been fully cleared, your order begins to process during our business hours (Monday through Friday GMT+8).
If your order has yet to be shipped out, we will do our best to change your order content for you. Please contact us at firstname.lastname@example.org ASAP.
If your order has already been shipped out, we unfortunately will not be able to make any modifications.
If you'd like to do a return or exchange, please check our FAQ: Returning and Exchanging for more information.
Please note any shipping fees incurred from this process will not be covered by us.