Can I cancel my order?

Alex -

If your order has not been shipped out, we will do our best to cancel your order and process a full refund to you! If you would like to cancel your order, please contact us at support@evolutivelabs.com with your order number ASAP. If you have ordered a personalised case, we will not be able to cancel it if it is already printed.

If your order has already been shipped out, we unfortunately will not be able to make any modifications. You may have to wait until you receive the item in the mail first and then contact us with a few photos of the item and advise the reason for your return in the e-mail. Once we receive your return request, one of our representatives will provide you with further instructions for return.

Please note any shipping fees incurred from this process will not be covered by us. 

 
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