As the materials used in the making of the Bumper is quite sturdy in order to provide the necessary protection, there is a specific way to install and remove the bumper.
If you have followed the short instructions included in the packaging and are still unable to install or remove the bumper, then we recommend that you watch the tutorial videos on our site for detailed instructions.
If after following the video you are still experiencing difficulties, please record your attempt and contact us. One of our representatives should get back to you shortly with additional assistance.
IMPORTANT: Please never attempt to force or cut off the case before contacting us to avoid damaging your device.