Unfortunately, due to our order system's limitations, we are unable to perform product exchanges. However, you are able to return non - design your own (personalized) products to us if it is in resalable and pristine condition for a refund.
You can also learn more information about our Return & Exchange policy here.
DISCLAIMER: Except where prohibited by law, for returns in the contiguous United States, RHINOSHIELD will provide a return shipping label and cover the return shipping cost. But a restocking fee of $5 USD will be applied for each return and deducted directly from the refund amount.
If you are in a hurry to receive the correct item(s), we suggest that you place a new order first while your products are in the process of returning to our warehouse.