How will I be refunded?

Alex -

All returns will be credited to the original form of payment (excluding shipping and handling charges) although we do prefer crediting the refund to your PayPal account if you have one as it is easier for us and faster for you to receive the refund. 

We will NOT be able to issue any refunds by check or by wire.

Once a refund has been issued either to your PayPal account or card, it means the refund to your PayPal or card has been approved by our payment platform.

Depending on your financial institution or bank, it may take a bit of time for them to process the payment back. Please allow them a few days to 2 weeks for this process. 

If  you still do not see the refund on your statement after two weeks, please be sure to contact us at support@evolutivelabs.com and we will do our best to assist you. 

 

 

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