Depending on your location, we will ship from different locations. On rare occasions, we might ship orders from a different location based on inventory, public holidays, or other unforeseen events.
For Express shipments (FedEx or DHL Express):
Orders will be shipped from our main warehouse located in Taiwan.
For Standard Post shipments:
- If you are shipping to the United States, it will be dispatched from our main warehouse in Taiwan to our logistics partner in Illinois via FedEx. Then the shipment will be handled by USPS for the final delivery. (Tracking will not be updated for shipments from Taiwan to our US logistics partner. You will see "Pre-shipment label created" before the parcel is handed over to USPS.)
- If you are shipping to Canada or Australia, it will be dispatched from our warehouse in Taiwan via FedEx Express and DHL Express respectively.
- If you are shipping to a country in Europe*, it will depend on the contents of your order. If the order contains a printed/customized case, it will be printed in Taiwan and shipped out via Chunghwa Post to our warehouse in France. If it contains in-stock items only, it will be shipped out directly from the french warehouse.
- If you are shipping to anywhere else (Asia, Africa, Oceania, Middle East, etc.), your order will be dispatched from our main warehouse in Taiwan via Chunghwa Post. Once the parcel reaches your country, it will then be forwarded to your local Post office for final delivery.
*Updated EU shipping policy:
To provide EU and Non-EU-Member European countries' customers with a more efficient fulfillment procedure, we recommend placing your order from our new EU website (rhinoshield.eu).
We have implemented new shipping policies, and you will also be able to pay in Euros. The shipping fees have also been adjusted accordingly.