Once we receive your package and our Quality Assurance Team has verified its condition, we will reach out to you via e-mail for this update and process a refund accordingly. Please allow a few business days after we receive the item to process your return and credit your payment (usually 2 to 10 business days).
Depending on your financial institution and bank, it may take a bit of time for them to process the payment back. Please allow them a few days to 2 weeks for this process.
If you still do not see the refund on your statement after two weeks, please be sure to get in contact directly with your financial institution or contact us and we will gladly do our best to assist you.