Once the order is ready, it will be shipped from Taiwan to our partner warehouse. The tracking number will update after the parcel arrives at our partner warehouse and is forwarded to your chosen local carrier for final delivery.
The delivery time vary depending from country to country and the shipping method. You can choose between Standard or Express Shipping when placing your order. However, some countries may have limited or no shipping methods .
To get an estimation of delivery timeframe (excluding processing time) and available shipping methods, you can use our shipping calculator by visiting our General Shipping Policy page. On Desktop, you can also quickly access our shipping calculator by hovering your mouse over the truck icon at the upper right hand corner.
- Delivery via Standard Shipping is usually slower. The tracking status only updates once the parcel has reached your country and has been properly scanned (it will not be scanned before customs are done reviewing it).
- If you are in a hurry or if you are worried about your parcel getting lost, we recommend that you choose Express Shipping. The delivery timeframe is much shorter and the tracking will also be more reliable.
IMPORTANT: The delivery timeframe starts from when you receive the tracking number and not when the order was placed. While we always do our best to ensure the postal service and courier will deliver your parcel within that advertised timeframe, it is possible that delays might happen due to circumstances that are out of our control.
Feel free to contact us if you have any further questions or concerns!