Envoyer une demande
Returning and Exchanging
You sent me the wrong item, what should I do now?
How long do I have to wait before I see my refund?
How will I be refunded?
Returning an item
What products can be returned or exchanged?
I do not have the packaging / only have part of the order, can I still return it?
Can I return my item?
Can I exchange my product for a different product?
I bought the product from another seller, can I do a return / an exchange with you?